Terms of Use

Last Updated: June 4, 2025

Welcome to Torqinelavo. These Terms of Use govern your access to and use of our online educational platform, interactive learning tools, quizzes, assessments, and all related services. By accessing or using our platform, you agree to be bound by these terms.

1. Acceptance of Terms

By creating an account, accessing our website, or using any of our services, you acknowledge that you have read, understood, and agree to comply with these Terms of Use and our Privacy Policy. If you do not agree with these terms, you must discontinue use of our platform immediately.

2. Description of Service

Torqinelavo provides an online educational platform featuring interactive quizzes, test assignments, gamified learning experiences, and instant feedback mechanisms. Our services are designed to help learners worldwide test their knowledge and enhance their skills in a playful, engaging format.

We reserve the right to modify, suspend, or discontinue any aspect of our service at any time without prior notice.

3. User Eligibility

To use our platform, you must be at least 13 years of age. Users between the ages of 13 and 18 must have parental or guardian consent to use our services. By using our platform, you represent and warrant that you meet these eligibility requirements.

We reserve the right to refuse service, terminate accounts, or remove content at our sole discretion.

4. Account Registration and Security

To access certain features of our platform, you may be required to create an account. You agree to:

Provide accurate, current, and complete information during registration
Maintain and promptly update your account information
Keep your password confidential and secure
Notify us immediately of any unauthorized access or security breach
Accept responsibility for all activities that occur under your account

You may not share your account credentials with others or allow others to access your account. We are not liable for any loss or damage arising from your failure to maintain account security.

5. User Conduct and Acceptable Use

When using our platform, you agree not to:

Violate any applicable laws, regulations, or third-party rights
Impersonate any person or entity or misrepresent your affiliation
Engage in any fraudulent, abusive, or harmful activity
Upload or transmit viruses, malware, or any harmful code
Attempt to gain unauthorized access to our systems or networks
Interfere with or disrupt the integrity or performance of our services
Collect or harvest user information without consent
Use automated systems or bots to access our platform
Copy, reproduce, or distribute our content without permission
Reverse engineer, decompile, or disassemble any part of our service

6. Intellectual Property Rights

6.1 Our Content

All content on our platform, including but not limited to text, graphics, logos, images, videos, quizzes, assessments, software, and course materials, is the property of Torqinelavo or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use our platform for personal, non-commercial educational purposes only.

6.2 User-Generated Content

You retain ownership of any content you submit, post, or upload to our platform. However, by submitting content, you grant us a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in connection with operating and promoting our services.

You represent and warrant that you own or have the necessary rights to any content you submit and that such content does not violate any third-party rights or applicable laws.

7. Payment and Subscriptions

7.1 Paid Services

Certain features of our platform may require payment. All fees are stated in the currency displayed at the time of purchase and are non-refundable except as required by law or as explicitly stated in our refund policy.

7.2 Subscriptions

Subscription services automatically renew at the end of each billing period unless you cancel before the renewal date. You authorize us to charge your payment method for recurring subscription fees.

7.3 Price Changes

We reserve the right to change our pricing at any time. Price changes for subscriptions will take effect at the start of the next billing cycle following notice to you.

8. Cancellation and Refunds

You may cancel your subscription at any time through your account settings. Cancellations take effect at the end of the current billing period, and you will retain access to paid features until that time.

Refunds are provided at our discretion and in accordance with our refund policy. Generally, fees for services already rendered are non-refundable.

9. Educational Content Disclaimer

The educational content, quizzes, and assessments provided on our platform are for informational and educational purposes only. While we strive for accuracy and quality, we do not guarantee that:

Content is error-free, complete, or current
Use of our platform will result in specific learning outcomes
Our assessments accurately measure your abilities or knowledge
Content meets the requirements of any specific educational institution or certification body

Our platform is not a substitute for professional advice, formal education, or official certification programs.

10. Third-Party Links and Services

Our platform may contain links to third-party websites or services that are not owned or controlled by Torqinelavo. We are not responsible for the content, privacy policies, or practices of any third-party sites or services.

Your use of third-party services is at your own risk, and you should review their terms and policies before engaging with them.

11. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms of Use by reference.

By using our platform, you consent to the collection and use of your information as described in our Privacy Policy.

12. Disclaimers and Limitation of Liability

12.1 Service Availability

Our platform is provided on an "as is" and "as available" basis. We do not warrant that our services will be uninterrupted, secure, or error-free. We may experience downtime for maintenance, updates, or technical issues.

12.2 Disclaimer of Warranties

To the fullest extent permitted by law, Torqinelavo disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

12.3 Limitation of Liability

In no event shall Torqinelavo, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, or goodwill, arising out of or related to your use of our platform.

Our total liability to you for all claims arising from or related to our services shall not exceed the amount you paid to us in the twelve months preceding the claim, or one hundred dollars, whichever is greater.

13. Indemnification

You agree to indemnify, defend, and hold harmless Torqinelavo and its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to:

Your violation of these Terms of Use
Your use or misuse of our platform
Your violation of any rights of another party
Your violation of any applicable laws or regulations

14. Modifications to Terms

We reserve the right to modify these Terms of Use at any time. When we make changes, we will update the "Last Updated" date at the top of this page and notify you through the platform or via email.

Your continued use of our platform after changes are posted constitutes your acceptance of the modified terms. If you do not agree with the changes, you must discontinue use of our services.

15. Termination

We may suspend or terminate your access to our platform immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms of Use.

Upon termination, your right to use our platform will immediately cease. All provisions of these Terms of Use that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

16. Governing Law and Dispute Resolution

These Terms of Use shall be governed by and construed in accordance with applicable international commercial law principles. Any disputes arising from or relating to these terms or our services shall be resolved through good faith negotiations.

If negotiations fail, disputes may be submitted to binding arbitration or resolved through the courts, as appropriate under the circumstances and applicable law.

17. Severability

If any provision of these Terms of Use is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

18. Entire Agreement

These Terms of Use, together with our Privacy Policy and any other legal notices or policies published on our platform, constitute the entire agreement between you and Torqinelavo regarding your use of our services.

19. Assignment

You may not assign or transfer these Terms of Use or your rights and obligations under them without our prior written consent. We may assign our rights and obligations under these terms to any third party without restriction.

20. Waiver

Our failure to enforce any right or provision of these Terms of Use shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of Torqinelavo.

21. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

22. Contact Information

If you have any questions, concerns, or complaints about these Terms of Use or our services, please contact us at:

Torqinelavo
92 Natalie St, Dawn Park, Boksburg, 1459, South Africa
Email: contact@torqinelavo.com
Phone: +27357891101

By using our platform, you acknowledge that you have read and understood these Terms of Use and agree to be bound by them.